I paid extra money to feel like I was in a private limosine.....and when my lift arrived 30 minutes late - it looked exactly like a black 7 seater shuttle bus that I could could have paid a lot less money for..... The driver however was very friendly......it's just a shame that this didn't live up to my expectations......I have recently had Open Heart Surgery and nearly died; and this is a very special dream come true holiday...... I don't want my money back....but I think that you should upgrade my 2nd January 2018 transfer to a stretch limosine...... I'm still disappointed.....I was so hoping for something extra special.....