I was looking to place an order with Allbeauty but unfortunately I couldnt remember my log in details so I sent them an email to ask for a reminder. As it was late at night I didnt receive a reply until the next day. When I did log in to place the order the Black Friday promotion had ended and the further discount (on what was already a very good price) had ended. I was contacted to ask if all was ok with my log in and had I managed to place the order. Having explained the situation they offered to honour the additional discount which they didnt have to do, not many Companies would offer this level of Customer Care.