I set up an order on December 18, 2018. Today is January 29, 2019 and I have NOT yet received it. I received an email that the package was being sent back to allbeauty because "the address was not enough". They did not write my address correctly. I have been contacting customer service and asked them if they could please send my order back, or I'd like to receive the refund for the amount I paid. Customer service answered and said, "They will contact me, after they have received the package back," but it's been more than a month. I am very disappointed to buy from allbeauty, and I'd like my money back.