Ordered Lancome perfums for £77 and should get free gift but didn't.Contacted customer service and been told because I have used free next day code then can't have free gift however when went to buy the item on web was show free next day delivery and at checkout after when apply code for free delivery still show free gift then went trough and paid for it .They do not want to solve the issue to help you and post the free gift which is very sad as was gift for christmas and free delivery applied anyway if you buy over £20 product .This is very unprofessional company which not looking for customers at all