My experience with Allegro Music was first class. I had great email contact with them as I was unable to get to their stores. My purchase of a Technics KN7000 Keyboard (based on their very accurate description, and the fact that they were willing to provide a refund if I was not entirely happy with my purchase), went exceptionally well. The keyboard was despatched without delay and came well packaged with all the necessary items included. The keyboard came with a guarantee and was exactly as described and performs incredibly well. I would easily recommend Allegro Music to anyone and will indeed turn to them for any future purchases as their customer service is superb.