The car was not ready whrn we arrived to the rental office. Due to lack of extra time, I had to take the car extremely dirty with the fuel tank almost empty (the empty light was on), and with the Oil change light also on. Even I point out these issues to be considered at the return time, I surprisely was charged an additional $210.00 due to "excessive dirt". But the must difficult part of the story, has been the claiming process. Nobody can do anything, Nobody knows who to scale up the problem, Nobody knows how to proceed with the claim. Summary: The worst var rental company I've ever used. Not recommended at all.