This company is amazing to deal with. I accidentally ordered 2 and when I phoned the company, while I was talking to a very nice woman she refunded me straight away. Their products are of fantastic quality. When we ordered our bb sniper rifle we were not expecting for it to be of great quality because the price was so low. How wrong we were. The rifle is not only robust it is extremely accurate. Our daughter is over the moon and has been using it everyday since Christmas. We will definitely be ordering another rifle from All Outdoor for our son for his birthday!