Pls check my Google Review at Allsopp & Allsopp Real Estate Dubai Head Office for the latest. I had a very bad experience with Allsopp. They took 2 Commissions for the 2 Year Contract for Renting in Apartment in Golden Mile in Palm Jumeirah in Dubai and did not do what agreed to do in handing the Apartment in good condition and it took 3 Months to settle in the apartment. I asked that they pay back the extra commission but they refused. Even after I did not complete the second year in the apartment; they did not give me back the extra commission they took. In fact they tried to make a Client view the apartment to rent which I declined as per the contract which does not mention I am obligated to make any client view before I move out. So I let another Real Estate Agency (BH) to have their client View the apartment and I even convinced their client to rent the apartment. So they couldn’t rent the apartment. I on the other hand did not take back the Security Deposit from the Landlord as she claimed she need to do different fixing to the apartment which has no relation to my usage. So I raised a Case at RDC Dubai against the Landlord and took back my Security Cheque. The Landlord had a Lawyer while I did not get a L:wayer. I wrote the Case myself and attached the Photos of the Current Status of the Apartment and asked one Printing Company beside RDC to write the case and do the Legal Translation then Upload the Case to RDC Portal and the Online attendance in front of the RDC Judge. I did Win the Case against the Landlord and took back my Security Cheque money. Also the Landlord had to pay for the Fees of the Court as well. Hence all I mentioned in my Google Reviews against Allsopp are Documented not Only on Emails and Whatsapp but also in RDC Case in Court. I tried many times to get my money back from Allsopp but they refused. In fact when I told them I will be doing Google Reviews to All Areas in Dubai and the Building / Villas in these areas and mention my bad experience with Allsopp, they threatened me that they will go to Court and copied their Lawyer. I obviously was not intimidated with that since all Communications with Allsopp are Documented in Emails/ Whatsapp and All Photos taken where at the time as it shows on Whatsapp. Now all what I have said is Documented in RDC Court. I have been in Dubai for nearly 15 Years. I do Google Reviews for nearly 2 Years now. I am reaching almost 2M Viewers in my Google Reviews due to my Fair and Honest Reviews. So I do my Google Reviews based on my experience let people decide if they want to deal with that Company or not. Here is the Link to My Feefo Review which had the WhatsApp messages that show I am telling the truth. https://www.feefo.com/en-US/leave-feedback/allsopp-allsopp/1e422e85-4ebd-4197-9434-6e2ff1b091f5/5f36b9cce4b0916a5c0f39d7?rating=null I had a bad and horrible experience with Allsopp. I rented in Golden Mile on Palm Jumeirah a 2 Bedroom. The Contract was signed 28 June. AllSopp was handling the work fixing in the apartment with the landlord as its written in email from Allsopp also the real estate agent said the same. From 28 June till 2 July nothing was done. I even offered to both owner representative and the real estate agent on Thursday 2 July that I can go day/time to apartment if they need me to go for the work. Nothing was done again from Allsopp side from Thursday 2 July till Monday 6 July evening. Nothing was done on Tuesday 7 July as promised from AllSopp side. I got in touch with landlord late evening on Tuesday 7 July. When I saw that things got stuck. So from all that there were a delay from Allsopp side for nearly 10 days. Allsopp took double commission which I was not informed of. They also took more than 5% Commission and still nothing was done. This was not written and it was last minute verbal info which I had no alternative except to accept since no other way to get in touch with Landlord to rent the apartment since it was exactly what I am looking for. It is also an upgraded apartment so it was nice. Still the Broker took extra money and they didn’t do their job. I am attaching images of the work not completed. They also said it is property managed through them then changed that and they kept saying something and not doing or changing the meaning of what they said. Now what is the meaning of Property Management? Pls see meaning this is same what I understood at the time when Josh said it. "Property management is the operation, control, maintenance, and oversight of real estate and physical property. This can include residential, commercial, and land real estate.” The part of Maintenance is included in Property Management. Later Joshua changed the meaning of Property Management then making it looks better handled by owner so no middle man. Allsopp send email saying that their Agent will work with the Owner / Landlord to get things fixed. This Matter is referring to things needs to be done in Apartment. I forward that email to you as mentioned. When I send an Email on Sunday 5 July I was not informed to handle issues with Landlord which their email. Allsopp also didn’t inform me with extra or additional Commission. So nothing at All in WhatsApp Messages or emails mentioning the Commission, as mentioned it was last minute verbally mentioned to me. I don’t even recall seeing in the advertisement on Property Finder that your company will take more than 5% of the yearly Rent. Even he said negotiate the rent but didn’t do so. I was not informed that AC/Chiller is not free and I as Tenant will pay for it. So you would think this is something should have been highlighted. Also there was 2K outstanding of AC on the Apartment. I asked the Landlord to pay so I can pay the deposit and that also made a delay in the start of AC and the Moving Company (Union Movers) had to work all day without AC. They send email confirming all things fixed and completed. Nothing were removed or fixed I sent them Photos of the same. I raised a complaint on Allsopp Page and had a response from the Head of Residential Lettings But nothing got done. Along the days the Head of Residential Lettings Was just arguing and debating with me and didn’t do anything. The Head of Residential Lettings was very rude and didn’t have any manners. Saying there are misunderstanding are very pathetic as well as not true at all since all messages are clear.