Thief's / Scam Website and Fraudulent Company I placed an order for a LSA Vase back on the 26th August 2018. When this didn't turn up I emailed the customer service team to find out what had happened. I waited until the 19th October to follow up in case the item was out of stock. I got my one and only reply that day from a Victoria Advani who promised to speak to the couriers and come back to me as I never received any tracking information. This was the last and only time I heard from the company. Still without my item I emailed them on the 31/10/18 then the 12/11/18, 27/11/18 and finally again this week all with no reply. I have put in calls that all go straight through to a VM. I am now going to pass this onto trading standards as this company has effectively stolen money from me. I would advise considerable caution before ordering anything from this group of companies unless your happy to potentially be left out of pocket. In summary what a bunch of crooks, hopefully this review will prevent them stealing money off other people in the future.