I ordered a Duramax XP15000EH from amazing generators and received it within 10 days. I waited until the weekend to add the oil and propane to the unit and proceed to start. The generator fired right up and I let it run for 15 min before adding a load to test the power. I plugged in a drill and then a portable A/C unit with absolutely no results. I reread the operating instructions and tried resetting the breakers to no avail. Next I called amazing generators and sat on hold for 15 minutes until I spoke with the receptionist and she took my information and told me I’d get a call back. I called back an hour and a half later talked to the same girl and still never heard a word back. Called back 6 hours later and was told even though they are open 24/7 don’t expect to hear from anyone until they have someone available. Unreal! Tomorrow this unit is going back to amazing generators and I’ll take my business elsewhere