Worst experience ever! Bought a pressure cleaner for $879.99. It arrived damaged and missing parts. Took pictures and contacted them. Can only leave a phone message which has NEVER been returned. Contact via email is sporadic at best. It has been more than 2 months and they have not resolved the problem. Claim it is important to them and that they never have problems with PayPal. Claim they can not process a refund and have not sent the missing parts. I have requested return of item. You have to wait via email for them to send you the address. They have not. 2 months later- they have my money and I have a pressure washer that is damaged and not usable as it is missing parts. NEVER USE THIS COMPANY THEY STEAL YOUR MONEY AND DONT GIVE YOU THE PRODUCT!! THEY WONT GIVE REFUND OR FIX THE PROBLEM!