Hard for me to believe that this company has a 78% recommendation percentage unless they're writing their own reviews or paying someone to write them. I ordered a new Briggs & Stratton generator and received a used generator that they had drop shipped from some other supplier. Do these people stock anything or just have an impressive "smoke & mirrors" website? After the hassles of having to return t to their supplier over 2 weeks ago, I'm still waiting for a refund. I have been forced to file a dispute with my CC provider. Do business with them at your own peril.