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Anonymous
The Italian customer service is the worse I've ever experienced in my life. This agent, Matteo, it's not enough that he clearly didn't want to help, it made it clear he doesn't care. And, he just said: "I can't help, sorry". Then when I asked him how does he allow himself as a customer service agent to speak like that, and to literally refuse to help, he started to speak to me ruder, and he said, you know what, now I surely won't help you. That's Amazon customer service. I immediately canceled my membership. Never a cent again to this company.
1 year ago
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Amazon Italy has a 3.6 average rating from 37 reviews

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