First time shopping with Ambrose Wilson, bought 5 items costing over £100. Paid extra for express next day delivery. After not receiving the clothes and seeing my Hermes tracker that the goods haven’t even reached the courier I called Ambrose Wilson. I needed the items before a weekend away and allowed 4 days despite paying for next day. I’ve been refused a refund despite not getting the items, and they ‘think’ they’re damaged in transit but they can’t refund until the goods come back from the courier who’s system says they’ve not received them in the first place! Total scam and would warn anyone to think before placing an order and suggest trying a reputable company.