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Tracy Gilbert
AA confirmed my travel, but because of an overbooked flight, they sent me emails the day before departure requesting for reimbursement if I rescheduled to go later that day. I said no. They emailed me to let me know that my flight was canceled hours before it was scheduled. In fact, the flight was still in progress. To make it work for them, they simply overbooked and canceled the trip for a few economy reservations. Even though they provided me a free reserving, it wasn't for the same day. All of my plans were wrecked. I'm going to terminate my AA membership. cannot be relied upon to protect their clients' interests.
1 month ago
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American Airlines has a 2.7 average rating from 10 reviews

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