April 2016 I love using American Soda's website and it's usually the first website I look at when ordering Lucky Charms 20.5 OZ (581g) for my fiancé's birthday. A few days ago, I looked on the website and noticed that the product Lucky Charms 20.5 OZ (581g) was not available and I looked on eBay to no avail. A few days after, I decided to look on the website again and, the product was back in stock so I quickly ordered. Unfortunately, when my order was sent via courier, HERMES, my product was thrown over our back gate when it had been raining all day which meant the outer box was soaked and squashed at the sides. Upon opening the product, it was damp and also squashed at the sides. I contacted the delivery driver and asked why she had thrown the package over our back gate when the weather had been appalling all day and she advised that this was the procedure she had to follow and no packages were to be left in the van. I called American Soda and explained what had happened and was told to verify my statement with pictures. Although my product is damaged and not fit to consume, I have not got time to verify the damage by sending photos as my fiancé's birthday is in 6 days! I wouldn't have called American Soda if my product was squashed but still fit for use. Unfortunately, I have had to get rid of the product and won't be buying this product again from American Soda.