A little poor seen as I had to chase my order after the tracking information didn't work, to be told the order had been lost somewhere along the line. On saying that after chasing the order the customer service I received via email with Melissa was very good she assured me she would get the order sent out to me and would be next day delivery as I wanted this order for a gift. On receiving my order I noticed one item was missing i wasn't informed of this or anything received to say I would be refunded so I then had to chase again for a refund to be issued. A few tweeks needed I think to provide a better service.