Ordered products online, I had to chase up my order because it was over a week so I emailed to ask where it was and was told its processing.
When my items arrived I had a note in the box saying 9 were missing refund will be issued.
I give a contact number and email address it would have been nice to have had the option of cancelling the whole thing if my items weren't going to arrive, considering delivery isn't actually cheap I got in bulk.
Not very happy with the service at all and won't be placing another order of anything.
My review is to make things better going forward to those that work in American Soda customer service is a key to good business. This customer is not satisfied and won't buy again rectifying mistakes may indeed save your customers in future
8 years ago
American Soda has a
4.1
average rating
from
2,147
reviews
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