To start, I rarly ever write reviews. Maybe three in my lifetime. I paid $18 for expedited shipping. I should have received my item 3 days after purchasing, but it was lost in the mail which is no ones fault, BUT I emailed American Threads SIX times asking for them to resend my item. I needed it for family pictures and I received ZERO responses to my email. There is no phone number so I couldn't call anyone at American Threads. I rescheduled our family pictures and I am hoping the dress will miraculously show up within the next couple of days. I would appreciate it if American Threads could resend my item and reimburse me for my cost of expedited shipping.