The problems start from the first day after having being advised to buy AY364-DRW BELTONE. Endless problems of transceiver failure after only a few months and intermittent on/off failure that to this day I experience with these devices. The staff at Amplifon very very helpful and polite during the initial 2-year warranty, but this all changed when my problems continued, having replaced 4 transceivers (€50 for the replacement), apart from having to send in the whole device in several times and having to wait 2 to 3 weeks for the repair, and not being above to hear well without it. I was then told that I needed to buy new devices, “as the old ones were no longer appropriate.” This of course I was never told when I initially made my purchase. I felt that I could not afford new replacement devices - “that were better” as I was told.What seemed strange to me was that Amplifon could not make adjustments to my current hearing devices to improve what hearing quality when I realised that my hearing was worsening. In fact, after asking Amplifon staff why adjustments could not be made to my devices they became very cold and incorporative when they realised I did not want to purchase new ones. Their whole strategy is in my opinion, is to drive people in my predicament to purchase new hearing aids after the 2-year warranty was over and use all the mishaps in between to force this through. I did go to another Amplifon dealer, but there too, they started insisting I purchase new devices and gradually started becoming less helpful. In concluding, it was a mistake to shop at Amplifon, even though they were initially polite and helpful, as what is sold is substandard and note worth the money I spent.