Bought swissvoice xtra3355 phones, corded + 2 cordless ,on answering cordless they were out of charge even though they had been on charging cradle all day, i spoke to an adviser who said to return them,i did and on speaking to them again was told, they had fully charged them, then left them all day and only lost one bar, and would have to pay postage to get them back, so returned the corded phone for a refund, they then deducted the return postage which they had not used from my refund. I only had these phone for less than 28 days, spoke to adviser who said they would get a manager to call me still waiting so guess I will not get one?.