My 95 year old mother bought hearing aids from you in 2011 which cost nearly £3,000. She was told last year that they are now too old and she needs new ones. Defunct in only 6years !!! However, we kept all her appointments at the Amplifon clinic until the venue was changed I was then unable to get her to the new premises.for the supposedly "free lifetime aftercare." Home visits were arranged, this has been very satisfactory until today we have received a letter stating that for future visits my mother will be charged £30 each time. We are not impressed with the quality of the hearing aids we were never told at any time that there would be a possibility of such a short lifespan and now to add insult to injury she will have to pay for the continued aftercare. We will definitely not be recommending Amplifon to anyone.