Was not impressed with service. I have worn hearing aid since age of 4 so do know what works and what doesn't. First pair of hearing aids that l got worked for a few days then didn't, took them back had them recalibrated same thing happened repeatedly really frustrating as couldn't cope with day to day communications. Then they had a person in from head office to look at them and he examined them and said there was fluff/dirt in them then telling me how l should look after them excuse me l should know, finally got a new pair while investigation still on-going with second aids. These have worked for two weeks so far, today the right aid is playing up am not really happy with them.... sorry