I went into the Amplifon store on the Lisburn Road, Belfast to get hearing aid cleaning products. Upon entering the girl at the desk looked at me like I should not even be there and was completely unhelpful. She had no clue about any of the products despite me telling her the name of it, finally after she found it she then said she had no change and so I should go to a shop and get change, I was not allowed or offered to use the card machine sitting right beside her. I ordered something of Boots which I would have done in the first place if I knew that customer service clearly isn't thought highly of despite serving people who have hearing loss and would appreciate a bit of understanding.