DON'T WASTE YOUR TIME - Introduced and booked vis D&G. First booking of AND engineer was not honoured. had to sty home all day to avoid cancellation fees then they didn't show. no call from AND. Then, I had to chase to rearrange. Engineer attended house on 30th Jan. I am still waiting for my cooker repair. No one ever responds to emails asking for an update and the quickest they have answered the phone is after 18 mins. I keep being told they are waiting for a part number enquiry. This has been going on for 6 weeks. There is never an update. I have asked for someone at AND to chase for the Part number but it never happens so we just go around in circles. Of my own back, I have managed to find the part number. Just goes to show what you can do when you actually do your job.