My washer/dryer has been broken now since December 20th! I was first booked in with A&D domestics before Christmas this was cancelled, and I was booked in on December 27th I waited in all day, the man turned up at 7:00PM! He said I needed a new motor for the machine and he needed to order one… I then waited until the 8th of January to get a message saying my parts were in stock and to ring to book an appointment I wait 2 and a half HOURS for A & D domestic to answer the phone so I could book an appointment!!! They then book me in on the 16th of January, I booked the day off work … I wait in until 12pm and they call me to tell me the engineer is sick and they can’t send anyone else as he has my motor in his van. They then re booked me for today the 22nd of January I again had to book the day off work! I waited in all day and the engineer shows up at 5PM … he asks me what the problem is with my washer dryer I said the motor your supposed to have it with you to fix it. He rings his company and they proceed to say they have never been to my house before and they don’t have the part for my washer dryer!!!!!! I now have a months worth of of laundrette bills … I’ve wasted 3 days of my life and more than 2 hours trying to get through to this company on the phone and my washing machine is still broken.