Frankly speaking I would give a minus, they answer the phone after 1 hour, the guy that turned up to do the repair had an attitude and assaulted my neighbour. He's lied to his company making it the neighbour was at fault, unbeknown to him I have CCTV footage and clearly everything has been caught on camera!!!! He had an attitude first thing in the morning and when I spoke to him to call him, he started giving me attitude. The company calls me, I told them I've just watched the CCTV footage and I'll send it to them, send me a blank email so I'll forward it to you. Its coming to two hours and I'm still waiting for an email so they can view the footage themselves. Clearly they are not taking this seriously!!! Your guy just tried to strangle my neighbour!!!!!!