AVOID AVOID AVOID! I’d give them minus if I could! They took £90 booking fee, kept cancelling the engineer visit 3 times due to "sickness" . Eventually young guy came who didn't even touch the tumble dryer, said we needed a "special part". They took a further £120 from me..3 MONTHS LATER no communication. After dozens of attempts to contact them on the phone, at least 45 minutes each time of listening to an automated voice saying "please stay on the line, your call is impossible to us" with NO SUCCESS, I gave up and used someone else. The 2nd company just cleared the sump and only charged me £50 call out fee. He did say that he was hearing a lot of complaints about AND Domestics. Not surprised. The only thing I can say that they are good at is being COWBOYS.