We have had a really disappointing service from not only Candy/Hoover but also Curry’s and A.N.D domestics Ltd. We purchased a candy tumble dryer 8 months ago. It started making a really loud noise and isn’t cooling clothing prior to the cycle finishing. We contacted Curry’s who didn’t want to know at all. Totally different impression given re aftercare when they are taking your money but once the item is sold they don’t want to know and directed us to Hoover/ Candy who fail to answer the phone. Eventually got through via email. A week later a repair is booked but not with them, they can’t supply an engineer due to demand so our repair was outsourced to A.N.D domestics Ltd who unsurprisingly have a 2 star rating on Google. The rude little man barely spoke to my partner and I. Despite torrential rain he seemed very aggrieved to be asked to wear shoe covers. The best part. He has totally knackered our dryer. After heavy sighing and telling us what a ball ache it was to fix, the drum won’t turn at all and there is a burning smell. We have had to unplug it from the mains. Called A.N.D who told us they had finished the job and that we had to go back to Hoover/Candy. Hoover/ Candy have now managed to book a visit from an actual Hoover engineer not cowboys from A.N.D domestics but only because we told them we wouldn’t have him back in the house. The earliest they can come is Friday. It has now been 2 and a half weeks without a working dryer having paid £400 for one 8 months ago. The idiot from A.N.D also advised us not to dry towels as in a 9kg capacity drum, they are still too heavy and wear out the belt. Maybe it’s because Candy and Hoover are not fit for purpose? Appalling experience with the all three companies. Curry’s should be ashamed of themselves. Candy hoover are a joke.