Should have read the reviews before handing my hard earned money over to this cowboy company. what a waste of time…. I have no words. What should have been a pretty straight forward repair has turned into the greatest repair of all time. Call out charge was fine but then comes the problem…. 3rd time lucky after paying out for parts these weren’t needed though they said they were and still the machine isn’t working plus a damaged floor which doesn’t seem to bother them. I’m beyond words….. the phone lines are terrible… the attitude of the staff laughable like talking to teenagers with the attitude to match. Not sure how many staff they have covering the calls but the same “girl” keeps answering with the same crappy attitude.who basically told me “well what do you want me to do”…one call went through to a actual adult who was lovely who calmed Me down and apologised wish I remembered her name she deserves a medal for just working there , a Linda or leesha , can’t remember but they should all get trained by her she was my only reassurance ….cowboys from beginning to end….they need to be reported money taking shoddy service company AVOID AVOID AVOID. They will be reported.