I ordered a wireless SM58 mic and was told it would arrive within a couple weeks. However, it turned out their suppliers didn’t even have it in stock, despite the fact I was initially told they did. The mic didn’t arrive on the scheduled delivery date and I didn’t even get a call to explain:; I had to follow it up the following wk. Moreover, my dissatisfaction escalated as during the follow up conversation, I was told it would arrive within the following wk, or so and to my absolute shock, I received an email thanking me for using Anderson’s, but my mic would now arrive in approx 6 wk time, but could be longer due to stock issues (will now be 2+months late). Following this, I called to cancel my order (with explanation as to why to the staff member), and the response was simply a blunt ‘Ok, no problem’ , I’ll cancel it. Quite frankly this staff member doesn’t do Anderson’s any favours whatsoever and could do with reading Dale Garnegie, ‘How to win friends and influence people’. With regards to Anderson’s, as a whole, they really need to get their act together. Based on my experience with Anderson’s, I will not be using them again,for anything!
3 years ago
Andertons Music has a
2.9
average rating
from
44
reviews
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