This is a bogus company. Thinking of it, i think the "so-called' doctor who called on me the 1st time to check may not really be a doctor also. Questions i asked were not addressed professionally and the whole selling process (products which requires doctor's approval) is just a marketing gimmick. I smell a rat. i checked with some friends who ordered from here during the early year confirmed on this. Products were 'suspiciously' dubious, the selling process deceiving and all just ordered once and never return. Anyway, my experience is more frustrating. Ordered 5 items on 27 Nov 23 and only received 3 items, which are wrong. Probably they don't have the generic stocks as i was given their company's own packed products. Been calling their number every day and no one pick up. Emailed them on 29 Nov with the picture and they give a cut & paste reply on 30 Nov requesting for time to rectify. Follow up with another email again and it is more than 2 weeks already and there is still no reply. I think my money is as good as gone as they are not responding to my emails and calls. Meantime, check Google Review instead for more genuine review which are not controlled.