I placed an order on June 7th. Paid £6.99 for priority delivery as it was for a birthday present for my father on June 11th. On June 9th and 10th it was out for delivery but on both days the driver "ran out of time". Yodel customer service advised it would be delivered on Monday. On Monday 13th, it was out for delivery, then the tracking stated it had been refused even though no Yodel delivery had arrived at the premises. On the Tuesday it was out for delivery yet again but this time it stated it was had been refused as the driver had been told I was no longer at that address. Again, no idea where the driver turned up to as it was not the address on the parcel. Once again I spoke with Yodel customer services who said they would put it out for delivery again. On Thursday 16th, I received a delivered notification. When I couldn't locate the parcel, I contacted Yodel AGAIN. They advised it had been delivered BACK TO ANGLING DIRECT. At this point I contacted Angling Direct stating I would like a refund since it was already well past the date I originally required it and could not cope with the incompetency of Yodel any more. Angling Direct customer services confirmed that the parcel had been delivered back to them and that they would process my refund. This was on Friday 17th. We get to Friday 24th and still no sign of my refund, so I contact Angling Direct again and ask when I can expect my refund, only to be told the parcel went out for redelivery and was delivered yesterday (Thursday 23rd). I am currently out of work with Covid so can neither confirm nor deny if the parcel has arrived, however I cannot understand why, after having it confirmed that the refund I had requested last week was being processed, that this resulted in the parcel being sent out for redelivery instead when I explicitly stated I no longer wanted the goods. As of yet, I have not been advised how they intend to resolve the matter but I am not happy with being out of pocket and my refund now being delayed further because of an error they have made. This is by far the worst company I've had to deal with in terms of service and helpfulness - it's been an absolute farce.