It was easy to find what I was looking for and ordering was straightforward. However. . . It's a lovely bag and the hedgehog design is delightful; but it's not a patch on the Kissing Rabbits mini-shopper that it was to replace. That was the ideal bag as far as I'm concerned, with that ingenious pocket for phone, list and keys; the side-gusset which made sure goods were distributed evenly. And the handles were the perfect length for me as I'm narrow-shouldered, can't manage shoulder bags and Kissing Hedgehogs, alas, drags on the ground when hand-held by a short-ass like me. I've managed to obtain a new mini-shopper from Ebay but if you have any left in stock, please let me know. The quality and design are second-to-none in my opinion.