We took our dog here as a referral from our local Vets4Pets because it was recommended to go here (Northwest Referrals) because of the diagnostic equipment they had at this vets. We were claiming on our pet insurance, what seemed to be two different issues which were both covered albeit upto the claim limits on our policy and we would pay the difference, which we did at the time of the consultation and diagnosis. We asked what the final bill was and we paid it in full. Weeks later we received phone calls from this vets chasing us for more money? We queried this as we had paid in full and our insurance company had paid in full also! ** Beware - Stay Away From This Vets! ** We don’t know any business that will ask you to pay more money after they have been paid in full by both our insurance company and ourselves and we’re not taking small amounts of money here, the total invoice was over £2000! Face value, it looks like a good genuine Vets but you will find out that they just want more and more money from you! Talk about PROFIT before INTEGRITY!!!