My dog, Mable, had a seizure and was referred to Anrich for a CT scan. The whole experience was very reassuring and after a slight confusion caused by our normal vets (vets4pets) Anrich pre authorised our claim and they were able to claim on my pet insurance directly, meaning I only needed to pay for the excess (which is a massive thing when you’re looking at an expensive procedure). The vets, staff and nurses were lovely and caring. The vet was extremely detailed in explaining her CT scan and I when the results were checked by a specialist, she rang me and went over it again. I am extremely grateful in the care they gave my dog.