My first order from Antique Farmhouse and Fed Ex misdirected it to some else’s house. After contacting Antique Farmhouse they quickly responded and while we were waiting for the search, the owner of the home it was delivered to brought it to our house. However, it had been broken - this all transpired over the weekend. After contacting Kim again at customer service she quickly resolved the issue to both of our satisfaction. I sent this note to her and want to share it with you, because truly their customer service was very helpfu!
Kim,
Thank you so much - PayPal has already informed me of the credit! You were wonderful to work with and I appreciate it tremendously! My first order from your company and your quick response and trying to figure out the problems really says a lot about you and your customer service. Top Notch!!!
Thank you again,
Barb
2 years ago
Antiquefarmhouse.com has a
4.2
average rating
from
296
reviews
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