Doesn't even deserve the 1 star absolutely shocking service, my son saved all his birthday money to buy a scooter at the end of May scooter arrived all seemed well for first few weeks then the problems started 1 the back guard snapped off son said wasn't an issue for him and carried on using next issue to rise was when riding the scooter the bolts on the handle bars went flying out and went mu son flying! We sorted this issue ourself but the last straw for this shambles was when my son was riding he was sent flying to discover the whole thing had snapped in half! I emailed the company with every issue we had they seemed caring and helpful once they found our order trying to lie we never ordered through them ha laughable to then saying oh yes you did and if we sent scooter back we would get a replacement scooter, scooter is and has been boxed and ready to go although they gave me a fake address so didn't send scooter and emailed again and again and have been for nearly a week with no response what so ever so not only do we have a 5 month old scooter that is beyond broken we now are being ignored so we are well down on money avoid at all costs I will be finding a way to take matters further trust me! Disgusting company you should be ashamed of yourselves