We required a new back door and found this company on google. They looked like a reasonable company. I booked a visit to measure up and order the door. A second chap arrived to measure the door. This order took quite some time to arrive and was not what we ordered originally when delivered to be installed. The installer was very professional and also advised that this door looked wrong. He advised us to contact the office. So the chap who came to quote for the door was contacted and he came again with a sample of the correct outer colouring for the door. We did add additional glass, which we agreed to pay extra for. I chased and chased for an install day and was told it was ordered. Another person arrived to measure the door from this company, which seemed strange as we were under the impression that the door had been ordered already. I telephoned the office again a few weeks later and was told that the door was on order with another company but there were delays in getting the glass. This was normal due to covid. The person in the office eventually gave us a date of install of 6/8. 2/8 the installer turned up and installed our new door. I cannot give him enough praise for a great job. Shame the customer service is so bad. I cannot recommend this company to any friends or family due to the poor customer service we have received.