Took a while but was definitely faster than dealing with SAPS directly myself. My only main gripe is that I paid for the 4-7 day service, as I reached the 7 day point (and beyond) I received zero communication on whether it would be done or not despite several emails. Only after writing a negative review here did I begin to get almost daily updates from the 11th working day for the next 5 weeks that it took to be completed. It was received unfortunately too late for my visa application, but thankfully did not impact the process too much. I am a little disappointed to have received a Basic level service when I had paid over double for the Front-of-Queue service. It was apparently due to SAPS delays, but I think that if this is a regular situation, I feel that Apostil should just be more up-front with a maximum time frame it may still take, and work on their communication in instances that there are delays. I would consider using them again to speed things up, but definitely give yourself at least an additional month on the waiting time you anticipate.