This is a SCAM site. Do not use! This is the result from the service. The phone was not stolen for a fact because it was given to me by a friend. Dear Patricia, We attempted to remove your iCloud locked device from the previous owner's account but were unable to do so as the iCloud Account associated with the iPhone 6 (352073065301138) is unfortunately marked by Apple as Lost/Stolen. This does NOT necessarily mean that the iPhone 6 has been reported lost to the carrier - this is something totally different. It means the device/iCloud account has been reported using FindMyiPhone. As stated on the Order Summary page before purchase it is not possible to remove the Activation Lock on devices which are either in Apple's iCloud lost/stolen database, or blacklisted by the carrier, using our Clean service. However as a goodwill gesture you have been given a voucher for the full value of your purchase, under the email address which you can use on a different device or against a network unlock for a different unit (please note they cannot be used against another iCloud unlock, see below for reasons), or you can save the voucher to use against the Premium Service which is due to resume shortly as stated. This voucher will not expire ** Important: this voucher is not compatible with another iCloud purchase ** Please note that we incur a cost from our supplier EVERY SINGLE time we submit an iCloud unlock, and they refuse refunds for blacklisted units. Some clients previously took advantage of this and were using their vouchers to submit 10+ iClouds consecutively, costing us hundreds of dollars on a $50 purchase. For this reason, we now only allow ONE failed iCloud purchase per customer. Please use your voucher against a network unlock, not an iCloud unlock. If you have no other device to sim unlock at the current time, please save your vouchers for premium service for this IMEI, or perhaps friends or a family member can make use of one of our network unlocks? Kind regards, Luke Apple iPhone Unlock