When appliance central delivered my washing machine, the drivers didn't know they were meant to install the washing machine, then when they checked, they realised they had to install the machine and they appear to be in a hurry and roughly treated the washing machine when taking it into the laundry. They complained as to how the machine had to be connected therough the cabinet under the sink. They then connected the drain hose so it would flow inside the cupboard without connecing it to the drain line, and didn't test if the machine is correctly fitted before leaving, even though I had asked them to test the machine is connected correctly. After they left, I tested the machine myself on cold wash for 30 seconds only to find out that hot water was going through the machine.
I called Appliance Central and asked them if their installers are meant to test the machines before they leave and they confirmed that they are not required to test the machines. When I complained to them about the installers connecting the cold and hot and water pipes to the wrong taps which would damage the machine, they told me to email them my complaint and in one or 2 business days (it is Friday today), the installers can come back to fix their installation. I ended up fixing the installation myself.
Ill never buy from Appliance Central again.
2 years ago
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