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Chao Sun
Ordered a washing machine when in stock and expected delivery in two days. Except a message one day before delivery notifying they have stock level issue, no other communication until 10 days after. Called up twice and the machine might only be delivered in another week time. I asked for alternative model that can be delivered within the week, and was told have to pay the difference between the currently raised price with my purchase price, not the price difference between the two models. Very unhappy. It's a waste of my time and money due to ApplianceCentral's fault, and there's no compensation at all. Asked to cancel the order and refund, I will source another washing machine from elsewhere.
2 years ago
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