This order was placed on 7th Jan, processed on the 8th Jan and then picked up on 9th Jan by Aramex. It has been in transit to the central coast since the 9th of Jan. My question is THE CENTRAL COAST OF WHERE?? JAPAN??? Here we are its 21st of Jan and I still do not have my order!! Whilst I understand that Appliance Central have fulfilled their commitment to my order by dispatching it promptly you have failed to follow up this issue with your contractor. Ultimately this is on you!!! You want to know my customer satisfaction....in my opinion there is no satisfaction!!! I expect a prompt response to this feedback ASAP