WHY DID MY ITEM NEVER ARRIVE? I ordered it a month ago but the problem is you use an unprofessional courier service called HUNTER EXPRESS that could not be bothered to deliver it - I have called them and left several messages but nobody answers the phone, nobody has replied or reacted to my reports. Reading their 1 star reviews online I can see that it will probably never be delivered because they are desperately inept and unprofessional. As long as you continue to use this courier then I strongly encourage anybody considering buying from you to find an alternative place to shop. What i would like is a full refund so I can buy the item from a retailer who uses a reliable courier. Or, perhaps you could dispatch it again using a professional delivery service. As long as anybody uses Hunter Express for shipping I will never purchase from them again.