Absolutely appalling … I will NEVER purchase from them again. I have purchased MANY appliances from this mob over the years & have found they do not last more than 24 months … the final straw though, was the expensive condenser dryer I purchased that packed up after 3 loads … less than one month after purchase, 3 weeks for a tech to come out - to replace a part he conveniently had on board - interesting. They refused to swap/exchange. The dryer is still not 100% - strange noise. BUYERS PLEASE BEWARE. I’m usually not one to write reviews. But consumers need to be aware.