Ordered a kitchen sink once my plumber had measured and okayed. Didn't fit by the smallest amount. Not installed, in packaging and they charged 20% to take it back. That's $200 (not even just shipping) but TWO HUNDRED DOLLARS. I buy everything online and have never seen such a steep returns charge. The plumber said the same, most normal online companies price in refund/returns into their business model. Never ever shop here. Ended up getting the right one from sink warehouse. Who return free of charge as do kitchen warehouse. Criminal and out of line with the industry.