Delivery dates on website are not correct. Dates mislead customers when back ordering is made I ended up ordering an oven thru AO. At the time of ordering I received notice for delivery in a month, 24/1. I actually got a good price on the oven., during the sales. I paid a lot of $ for a 15amp plug and upgrade to my switchboard before this date. I received a message / call on the 22/1 saying it will be another 6 weeks away, the end of February until the item is available EVEN THOUGH DELIVERY IN MY AREA, FOR NEW ORDERS, SAYS 12/2. This is misleading advertising and incorrect information which is deceptive for customers ordering items as these dates are not true or close to accurate. The day before, it said delivery 18/2 so it seems to get updated as the date came forward 6 days. It was advertised that it would be in stock for new orders earlier, in my area, but for some reason I have to wait over two months. Why is this?! It needs to be made clear at purchase time that their dates are not close to accurate and you can be waiting months. The info I received after payment advised me that the estimated delivery date would be 24/1 and a time would be confirmed on the day. The link I have still says delivery 24/1. I can understand it being a few days either way but six weeks?! I was offered a Beko or Glem oven as they were available but they both seem to be not as reliable brands as smeg and have bad reviews online which is why I wanted the smeg. I contemplated getting a 90cm smeg because it’s apparently available, instead of the 60cm, but it is quite a lot more $ and requires hardwiring. I already paid for upgrades to my switchboard for a 15 amp so I won’t be paying $1k more for the oven then $500 more for hardwiring. I asked for delivery date, by return email, from Lachlan R, the person who initially contacted me and advised me that it wasn’t available, but Lachlan R didn’t respond to my email. Days later, I still have not received a reply, I had to go to online chat for an answer. They told me 28/2 but I questioned why it says online delivery in my area 12/2? I asked them to change my date to what it says online so someone who orders one today won’t get theirs before I do. They said they would but it wouldn’t make any difference. This is deceptive because they seem to know that it won’t be available until 28/2 but advertised 12/2. I was offered a refund initially by Lachlan R but I have changed electrics to suit this oven and will be out of pocket more $ to get one hardwired. I also purposely bought the oven at sale price. Did they give preference to someone else that paid full price? I have not been given a reason why after over a month I have not received my oven and it will be six weeks more until I “should” get it. So I guess this is a warning when ordering items from AO that even though they tell you it will be a month it could be more than two, or hears hoping it won’t be more than that. Hope I get my oven asap.