PLEASE PLEASE DO NOT USE THIS COMPANY Unfortunately we did not want to give them any star rating. This window company was invited to replace 15 windows and a patio door on June2022. we had Nuresh/Mac as he goes by 2 names come and give a quote, bear in mind we had several window quotes before deciding that this company would get our business. Whilst Nuresh/Mac was here he put his best charm on and said that a.p glazing also did gardens and would we like a quote on getting rid of our hedges and replace them with fencing, he also said he could do our drive and patio. He gave us a quote for this which was cheaper than other ones so thought we would also have this done by them. 15 windows and patio door totalled £7,500 and to do the hedges, patio and drive cost £15,700. The windows took 3 months for them to replace which was only due to numerous calls and dates being cancelled, they even had the cheek to ask for more money even though they had not started the work and that they already had a deposit of us. The windows and patio were only supposed to take 2 days but they ended up taking 2 weeks as they only had one person doing the job. on finishing the windows we had two that had scratches on and so we had to have them replaced. This took a further month and half to get sorted and this was only due to numerous phone calls by us and letters being sent out to them. The reason for letters in the end was cause when we phoned them we received a lot of rudeness and a quote from them "you have windows what's the problem." we finally got our windows completed and have only just received the fensa certificate after 2 months of waiting and phone calls again. In between waiting for the windows to be completed Nuresh had the team start taking our hedges out, this was a disaster as they took part of our next door neighbours hedge out to. The whole process for the garden work took from June to September. This was due to the fact there was a lot of no shows or starting at 11 and going at 2 and broken promises. in this i even had to take them to the train station as they did not own transport. The hedges and patio were finally completed which just left us the drive to be done we had paid the majority of the money which to say the least was given without realising how much they had had already. We were now waiting for the drive to be done but due to dates being given and then being no shows or cancelled we decided to ask for the refund of £4000 that we had paid for materials back and went with someone else. We have been given £2000 of the £4000 back but as to date with numerous phone calls and what's app messages to Nuresh we are still waiting. We have contacted trading standards and our solicitor's and are in the process of taking them to court as a whole company. You are probably thinking that this review is a joke but understand this if you want windows or garden improvements then PLEASE DO NOT USE THIS COMPANY FOR EITHER. The stress and constant battling to get the jobs done has been unbelievable to say the least and has nearly cost us our marriage and is still effecting us while we wait now for court proceedings to get the rest of what we are owed. Nuresh/Mac is a charmer and talks the talk and manages to get you to believe in what he says DO NOT TRUST THIS MAN OR COMPANY THEY DO NOT DESERVE TO RUN A BUSINESS. Date of experience: 17 June 2022