DO NOT USE - 8 WEEKS OF HELL 19th Aug Placed order as per attached 22nd Aug Delivery due this week, driver would call first to arrange 30th Aug Email was sent due to the fact we had not had any notification of deliver 31st Aug Delivery showed up with no prior notification. It was immediately apparent that shower tray was wrong 1st Sep Called to advise wrong item delivered. At first this was denied until they had listened to the original phone message placing the order 3rd Sep Emailed with picture to show wrong item delivered 8th Sep Received email from Hawkins Logistics stating that delivery would be the evening of the 14th Sep between 1900 and 2100hrs 14th Sep Driver called morning of the 14th to state he was on his way. As he was not expected then there was no one and he couldn’t come back at night 16th Sep Driver delivered early morning as arranged. Unfortunately this was also the wrong tray 21st Sep Another delivery arranged, also wrong 22nd Sep We were offered a shorter tray as it was now becoming apparent that what we wanted wasn’t available. A tray like the one we thought was part of the set was available online but in order to obtain we had to pay an extra £62. As time was now crucial we did this. Delivery was due 28/29th Sep 28th Sep We called for an update and was informed that delivery was going to be the 30th. As we were away we arranged a relative to take delivery and passed on their details 3rd Oct Called again as still no delivery. Was advised it would be 4/5th Oct 5th Oct Called again and was told it would be the 7th. Aquabliss were blaming delivery company and told me I should talk to them but that it had gone 5pm and I wouldn’t get them until the morning 6th Oct Called delivery company who told me that they had received the item for delivery the previous afternoon. I explained that contact details should again be myself and not my relative. They however knew nothing of my relatives details. They would next be in the area 10/11th but would mark as urgent 7th Oct Received email from transport company to say they would deliver between 1600 and 1800hrs on the 8th 8th Oct Driver turned up at 0900hrs. for the 4th time the wrong item was delivered. 10th Oct Cancelled order, contacted credit card to pull payment. Ordered another tray 12th Oct Without warning another tray arrived and was the correct one It has now become apparent that this company should not be trading as it cannot fulfil what is advertised on their website and in addition are totally incompetent and have simply lied throughout. We have now had to rearrange plumber and skip on three occasions and they simply couldnt give a damn!